Returns and Guarantee

You have 30 days from the day your order arrives.

Use it. Take your drops every day and give them time. If at any point in those 30 days you are not happy with it, email support@tryebbe.co.uk with your order number and say you would like a refund. You do not have to explain yourself.

There is nothing to send back. Keep the bottles, opened or not.

The refund is issued within 3 working days of your email, to the card or payment method you paid with. Your bank can take a further 5 to 10 working days to show it.

The guarantee covers the whole order. Ask for a refund on a bundle and the full amount you paid comes back, with nothing to send back.

Stop taking it straight away. If you feel unwell, speak to a pharmacist or your GP.

Email your order number to support@tryebbe.co.uk. You get a full refund, and there is nothing to post back.

As with any supplement, check with your GP before starting if you are pregnant, breastfeeding, taking medication or have a medical condition.

Email support@tryebbe.co.uk within 30 days of delivery with your order number and a photo. You choose a replacement or a full refund.

You do not post anything back.

Before dispatch, email support@tryebbe.co.uk with your order number and the word cancel, and the full amount is refunded. After dispatch, take delivery and use the 30-day guarantee. Timings for dispatch are on the Delivery page.

Under the Consumer Contracts Regulations 2013 you have 14 days from delivery to cancel an order for any reason. Sealed food supplements that have been opened after delivery can fall outside that right for health and hygiene reasons, but our 30-day guarantee applies whether the bottles have been opened or not.

Under the Consumer Rights Act 2015 you can reject faulty goods for a full refund within 30 days of delivery, and you have further rights to repair, replacement or refund after that.

Nothing on this page reduces those rights.